Shipping
Free shipping is available for all orders over $70. For all other orders, a flat rate shipping fee of $5.99 applies within the U.S.
Refunds & Returns
Due to the nature of our products and production schedule, we are unable to process refunds or cancellations. Please double-check your order before checking out. However, if you have any questions or concerns about your order, please email us at info@earthlyrootedbotanics.com and include your order number.
If you receive a damaged product or are missing an item from your order, please contact us within two days of receiving your order. Send an email to info@earthlyrootedbotanics.com with your order number and three clear photos of the damaged item. Unfortunately, we cannot process claims submitted beyond the two-day window.
Privacy Policy
Effective Date: March 1, 2025
Earthly Rooted Botanics, LLC ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
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Personal Information: Name, email, phone number, shipping/billing address, and payment details.
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Non-Personal Information: IP address, browser type, device information, and site usage analytics.
2. How We Use Your Information
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Process and fulfill orders.
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Provide customer support and respond to inquiries.
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Improve website functionality and personalize user experience.
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Send promotional emails (you may opt out anytime).
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Comply with legal and security requirements.
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
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Third-party service providers (e.g., payment processors, shipping carriers) to fulfill orders.
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Legal authorities if required by law.
4. Data Security
We implement industry-standard security measures to protect your personal data. However, no online transaction is 100% secure.
5. Your Rights & Choices
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Access, update, or delete your personal information by contacting us.
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Opt-out of marketing emails via the unsubscribe link.
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Disable cookies through browser settings.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
7. Updates to This Policy
We may update this policy periodically. Any changes will be posted on this page with an updated effective date.
8. Contact Us
For questions about this policy, contact us at info@earthlyrootedbotanics.com.
Terms & Conditions
Effective Date: March 1, 2025
Welcome to Earthly Rooted Botanics, LLC. By accessing our website or purchasing our products, you agree to the following terms and conditions.
1. General Use
By using our website, you confirm that you are at least 18 years old or have parental consent. You agree to use our site and products only for lawful purposes.
2. Orders & Payments
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All prices are listed in [currency] and are subject to change without notice.
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We reserve the right to refuse or cancel orders at our discretion.
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Payments are securely processed via third-party providers. We do not store payment information.
3. Shipping & Returns
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Order fulfillment and shipping times vary by location.
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We are not responsible for delays caused by carriers or customs.
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Due to the nature of our products, all sales are final unless defective or damaged upon arrival. Contact us within 14 days of receiving your order for assistance.
4. Product Disclaimer
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Our products are for external use only. Discontinue use if irritation occurs.
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We do not claim to diagnose, treat, or cure any medical conditions. Consult a professional if needed.
5. Intellectual Property
All content on this website, including text, images, and branding, is owned by Earthly Rooted Botanics. Unauthorized use is prohibited.
6. Limitation of Liability
We are not liable for any direct, indirect, or incidental damages resulting from the use of our products or website.
7. Governing Law
These terms are governed by the laws of Georgia, USA. Any disputes shall be resolved in the appropriate courts.
8. Changes to Terms
We reserve the right to update these terms at any time. Continued use of our site constitutes acceptance of any modifications.
9. Contact Information
For questions, contact us at info@earthlyrootedbotanics.com.
